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Privacy Policy

At MyRa Projects, we are a family-run business and we value the trust you place in us when you invite us into your home. This policy explains in simple terms how we handle your personal information.

What Information We Collect

  • Your name and contact details (phone number, email address, home address).
  • Details about your home improvement or renovation project.
  • Photos of the work area to help us provide accurate quotes.
  • Records of our conversations across WhatsApp, email, and social media.

How We Use Your Data

We use your information to respond to your enquiries, visit your property, and provide you with professional quotes. We mainly communicate via WhatsApp, email, or social media messages to keep things quick and easy for you. Once a project starts, we use your data to manage the build and ensure everything is completed to our high standards.

Sharing Your Information

We don't sell your data. We only share necessary details (like your address or project specs) with our trusted subcontractors when they are needed on your job. This ensures they can get to your home and perform their specific trade correctly.

How Long We Keep It

We keep your project information for as long as necessary for tax purposes and to honour any workmanship guarantees we provide. If you enquire but don't move forward with a project, we will typically remove your contact details from our active systems after 12 months.

Your Rights

Under UK law, you have the right to see the information we hold about you, to ask us to correct any mistakes, or to ask us to delete your data where we no longer have a legal reason to keep it. If you have any questions, just send us a message.

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